- We do not offer refunds or exchanges on sale items or earrings.
- We do not pay for the return shipping.
- We are not responsible for returns damaged or lost in transit.
- We do not refund the shipping cost on any returned orders – only the cost of the actual items returned will be refunded.
- Items must be returned in original condition with the sticker tag still intact.
NOTE: Earrings and Body Jewelleries cannot be exchanged or refunded due to hygiene regulations.
- A Refund will only be issued for the price of the product.
- You must submit your return request within 48 hours after you receive your order at [email protected]
Return or Exchange for Faulty Goods
If your goods arrive faulty or damaged, we are more than happy to offer a replacement on unworn faulty items that still have the sticker tag attached. You must submit your exchange request within 48 hours after you receive your order at [email protected] with clear photo and order receipt.